Clear terms for a fair relationship
These terms govern your use of the TEETETO platform. They are written to comply with Italian and EU consumer protection law. Please read them carefully before using the service.
Service Description
TEETETO is an AI-powered document processing platform. Users upload files (audio, documents, images) and TEETETO processes them using artificial intelligence to produce transcriptions, extractions, and summaries. The platform also includes an Academic Profile feature for tracking schools, subjects, grades, credits, and related learning insights.
AI Processing
Transcription, extraction, summarisation
Web Application
Chrome, Firefox, Safari, Edge (latest 2 versions)
Standard Outputs
Download as PDF, DOCX, TXT
Output quality depends on input quality and the capabilities of the underlying AI models. Per Art. 49(1)(a) D.Lgs. 206/2005.
Provider Identity
As required by D.Lgs. 70/2003 Art. 7 and Art. 49(1)(b,c,d) D.Lgs. 206/2005:
Contract Formation
Per Art. 12 D.Lgs. 70/2003 — technical steps to conclude the contract:
Contract storage
The contract is archived electronically and accessible via your account settings. You may request a copy at any time by contacting [email protected].
Error correction & languages
Before submitting your order, you can review and correct all entered data. Account information can be updated from your profile. Contract available in English and Italian.
Account & Eligibility
Age requirements
Minimum age varies by country (GDPR Art. 8, range 13–16):
- Italy, Austria, Bulgaria, Cyprus, Lithuania, Spain: 14+ (Italy: Art. 2-quinquies D.Lgs. 196/2003)
- Czech Republic, France, Greece, Slovenia: 15+
- Croatia, Germany, Hungary, Ireland, Luxembourg, Netherlands, Poland, Romania, Slovakia: 16+
- South Korea: 14+ (PIPA)
- Australia: 16+ (Online Safety Amendment Act 2024)
- Default (including US): 13+
Account security
You must keep your credentials confidential and notify TEETETO immediately at [email protected] upon becoming aware of any breach of security or unauthorised use of your account. You are responsible for all activities that occur under your account.
Accurate information
You agree to provide accurate, current, and complete information during registration and to update it as necessary.
Academic Profile availability
Academic Profile is currently available for high school, university, and postgrad users. Elementary and middle-school profile levels will only be enabled once a parental-consent flow is available in jurisdictions that require it.
School and grade data
School names, subjects, grades, credits, and imported transcript data are provided by you or imported from third-party sources at your request. Except for server-side digital signature checks on supported ELMO files, TEETETO does not independently certify that educational data is correct.
Pricing & Payment
Per Art. 49(1)(e,g) D.Lgs. 206/2005:
Italian customers
Operazione effettuata ai sensi dell'art. 1, commi da 54 a 89, della Legge n. 190/2014. IVA is not charged on invoices.
EU consumers outside Italy
If cross-EU B2C sales exceed the €10,000 threshold, destination-country VAT applies via the OSS (One Stop Shop) regime.
Right of Withdrawal
Per Art. 52–59 D.Lgs. 206/2005 (implementing Directive 2011/83/EU):
Exception for digital content
The right of withdrawal expires if you: (a) give express prior consent to begin performance before the withdrawal period ends; (b) acknowledge that you lose your right of withdrawal; and (c) receive confirmation on a durable medium (email). Per Art. 59(1)(o) D.Lgs. 206/2005.
By subscribing, you expressly consent to the immediate provision of the service and acknowledge that you lose your right of withdrawal once the service begins. Confirmation of this consent is sent to your email address on a durable medium (email receipt).
Subscription, Renewal & Cancellation
Per Art. 49(1)(q,r) and Art. 65-bis D.Lgs. 206/2005:
Auto-renewal protection
TEETETO sends an email notice at least 30 days before renewal with the renewal price and cancellation deadline. If TEETETO fails to send this notice, the renewal is non-binding and you may cancel immediately at any time, without notice period and without penalties (Art. 65-bis D.Lgs. 206/2005). To cancel, use your account settings or contact [email protected].
Legal Guarantee of Conformity
Per Art. 49(1)(n) D.Lgs. 206/2005 and D.Lgs. 173/2021 (implementing Directive 2019/770):
Remedies
If the service does not conform: (1) bringing into conformity; (2) proportionate price reduction; or (3) termination with full reimbursement, where the lack of conformity is not minor.
Service Modifications
Per Art. 19 Directive 2019/770, modifications beyond what is necessary to maintain conformity will only be made if:
Conditions for modification
- The contract permits it and provides a valid reason (e.g., adapting to new legal requirements, integrating new technology, or maintaining security)
- The modification is implemented at no additional cost to you
- You are informed clearly and in advance of the modification
Your right to terminate
If a modification negatively impacts your access to or use of the service, you may terminate the contract free of charge within 30 days of being notified of the modification or of the modification being implemented, whichever is later.
Intellectual Property
Your content
You retain all IP rights in uploaded content. TEETETO receives a limited, non-exclusive, revocable licence to process it solely for service delivery. This licence terminates when you delete the content or close your account.
AI outputs
Under Italian copyright law (Legge 633/1941, as amended by Law 132/2025 Art. 25), copyright requires human authorship. Purely AI-generated outputs may not be copyrightable. You are free to use outputs, but TEETETO makes no representation as to their copyright status.
Moral rights
Moral rights (Art. 20 Legge 633/1941) are inalienable under Italian law and are not affected by these Terms.
Acceptable Use
You agree not to:
Violation of these rules may result in immediate suspension or termination of your account.
Limitation of Liability
TEETETO excludes liability for indirect or consequential damages arising from simple negligence (colpa lieve), capped at the fees paid by you in the prior 12 months. Three distinct legal limits apply:
Art. 1229 Codice Civile
Liability for wilful misconduct (dolo) and gross negligence (colpa grave) cannot be excluded or limited.
Art. 36(2) D.Lgs. 206/2005 (Consumer Code)
The following clauses are always null and void: (a) clauses excluding liability for death or personal injury; (b) clauses restricting the consumer's actions or rights for non-performance; (c) clauses extending consent to terms the consumer had no opportunity to know before concluding the contract.
D.Lgs. 173/2021 (Digital Content Directive)
The mandatory legal guarantee of conformity for the full supply period (see §08) cannot be limited or excluded by contract.
Governing Law & Jurisdiction
Applicable law
Italian law (Codice Civile and D.Lgs. 206/2005 — Consumer Code). Per Rome I Regulation (Reg. (EC) 593/2008) Art. 6(2), the mandatory consumer protections of the consumer's country of habitual residence are preserved regardless of the law chosen by the parties.
Jurisdiction
Per Brussels I bis (Reg. (EU) 1215/2012) Art. 17–19, EU consumers may bring proceedings in the courts of their domicile. TEETETO may only bring proceedings against consumers in the courts of the consumer's domicile.
Dispute Resolution
Informal resolution
For any dispute, please contact [email protected] first. We will endeavour to resolve the matter promptly.
Alternative Dispute Resolution (ADR)
ADR is available through a mediation body accredited by the Italian Ministry of Justice, per D.Lgs. 206/2005 Art. 141-decies. Consumers retain the right to bring proceedings in court at any time.
Note: The EU Online Dispute Resolution (ODR) platform has been repealed by Regulation (EU) 2024/3228, effective 20 July 2025. This section will be updated upon national transposition of Directive (EU) 2025/2647 (new ADR framework), expected by 20 September 2028.
Data Protection
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and the Italian Privacy Code (D.Lgs. 196/2003). For full details on how we collect, use, and protect your data, please see our Privacy Policy.
School autocomplete suggestions are derived from open government datasets that we copy into our own systems. No user profile data is shared back with those public source registries.
AI Disclosure
We use third-party AI and cloud infrastructure providers to deliver the service and process uploaded content. All outputs are AI-assisted and should be reviewed by the user for accuracy and completeness. Outputs are not designed to meet regulatory, legal, or other compliance obligations, and are not a substitute for medical, legal, financial, or other professional advice. Always refer to the original source material.
Note: From 2 August 2026, Regulation (EU) 2024/1689 (AI Act) Art. 50 will apply transparency obligations to AI-generated content. TEETETO already provides this disclosure voluntarily.
Content Moderation & DSA Transparency
To the extent TEETETO qualifies as a hosting service under Digital Services Act (Reg. (EU) 2022/2065) Art. 3(g)(iii), the following applies per Art. 14:
Content restrictions
TEETETO may restrict content that violates §11 (Acceptable Use) or applicable law. Moderation is primarily human-reviewed. Automated checks (e.g., file type validation, malware scanning) may also apply.
Transparency & remedies
Users will be informed of the specific reasons for any restriction, the applicable rule, and the available remedies. Contest any decision by contacting [email protected].
Contact
Per Art. 49(1)(d) D.Lgs. 206/2005: